What Apple’s New Repair Program Means for You (and Your iPhone)

If you purchased an iPhone or iPad between 15 September 2015 and 30 September 2018, your model may be eligible for the new repairs program What Apple’s New Repair Program Means for You (and…

What Apple’s New Repair Program Means for You (and Your iPhone)

If you purchased an iPhone or iPad between 15 September 2015 and 30 September 2018, your model may be eligible for the new repairs program

What Apple’s New Repair Program Means for You (and Your iPhone)

If you purchased an iPhone or iPad between 15 September 2015 and 30 September 2018, your model may be eligible for the new repairs program.

If your device has been damaged for less than 30 days, you are eligible for free repairs to fix a cracked screen, if applicable.

If your device is less than 30 days old and has sustained damage, there is a different option that may apply, depending on your device.

Your options include repairing your screen at the point of purchase, or sending your device to an authorised Apple Authorized Service Provider (AASP) for repair.

If you choose to repair your device at an AASP, you may be eligible for free repairs to cover screen damage, such as cracks, which exceeds 30 days.

If you are not eligible for a refund of the cost of your damaged iPhone or iPad and you have bought your device through Apple’s website, you are eligible for free repair of your phone or iPad if you were subject to a service you never received.

What’s more, you may be eligible for free repair to fix miscellaneous issues. These may include incorrectly placed covers, handset drop, screen flexing, antenna issues, screen cracks, head connection issues or limited connectivity.

To find out whether you are eligible, Apple has the following questions to answer.

What age and country did I buy my device from?

What condition was my device in when I purchased it?

What do I do if I lost it?

Is my device broken as soon as I get it or after 30 days?

Where can I find out if my device is eligible for repair?

Curious if your device is eligible for repair? See this Apple fact sheet or view the app to access the Apple Support for iPhone – Screen Repair (FIU) webpage.

To read the original article on the Guardian, click here.

Leave a Comment